Included in the price is Fully Comprehensive insurance for 1 driver with a clean driving license. Before collection we ask all our customers for a £1000/£1200 Pre-Authorisation on a debit or credit card. This is to cover us against any damage or theft. Similar to what you would do in a hotel. The money never actually leaves your account, but you will need to have at least that amount in there, as it holds it until a few days after you return the vehicle to us. The length of time it takes for the hold to be lifted (usually 4-5 working days) varies depending on who you bank with. What’s included in your hire?