Campervans and Motorhomes are easy to drive, but different to a car. Take things at a steadier pace and try to anticipate braking and cornering to make the journey more comfortable and reduce the number of complaints from the navigators. There is no rush, keep your speed steady until you gain confidence. The following will help:

• We’ll send you a link for all the How-to videos specific to the vehicle you’ve hired.
• The first thing you notice is the high driving position which gives you every opportunity to anticipate road conditions ahead; to judge bends and to brake in good time. There is plenty of height and recline adjustment to the seats and you generally adopt a more upright and relaxed driving position.
• You are bigger than a car and need to move out a little to the middle of the road to avoid overhanging trees on the nearside and allow extra space to avoid cyclists and cars when overtaking.
• All our campervans have power steering and large mirrors to help with maneuvering. Take a bigger swing when maneuvering, but you will be surprised at the turning circle, which beats many 4×4′s. Reversing is always best done with a passenger on the ground or for you to get out to check the situation before starting.

All of our campervans have high-backed seats fitted with three-point lap and diagonal belt seatbelts. These seatbelts can be used to secure most child seats.

All our campervans are fully self-contained in that all appliances (such as hob, grill, oven, hot water, heating) will operate from the propane gas we include, whilst the onboard 12V leisure battery supplies the power to operate lighting, water pumps and so on.

However, all our vehicles have at least one domestic style 3-pin 230V electric socket which may be used to power your own 230V appliances, such as a hairdryer, laptop, mobile phone charger, radio/CD player. These sockets can only be used if the vehicle is connected to a 230V mains electricity supply such as on a campsite (this is known as a ‘mains hook-up’), or connected to a generator providing 230V.

If you wish to take and use your own 230V appliances and you are not going to have access to mains hook-up at your campsite location(s) then you will need to use a generator.

We will email you a link to all the how-to videos for your particular motorhome. We advise that you watch these and familiarise yourself with all the functions and features before you arrive to collect your vehicle.

Each motorhome includes a Customer Guide which covers most of the main elements of the motorhome such as the heating, hot water, electricity, the cooker, TV tuning etc, and offers some troubleshooting tips as well.

You can hire a 365Camperhire campervan for as long as you like – if you are thinking of hiring one for more than two weeks, discounts are available.

In July and August, we have a minimum hire period of 7 days.

Please allow 20-30 minutes from doing your paperwork to completing the damage check. Please also allow half an hour when you return.

We are flexible about collection days. It’s your holiday so we’ll work with you. Please let us know when you wish to go, as long as it fits in with other hires, you should be able to collect your motorhome at a time that suits you. 365camperhire is open most bank holidays. Standard collection times are anytime after 09:00 before 16:00.

All motorhomes need to be back before 16:00 so that we can clean the campervan as necessary before the next hire goes out again.  Please note we are closed on Sundays.

Our motorhomes are fully winterised which means they can be used for year-round use. As well as the usual facilities like hot and cold running water and gas central heating, they have high levels of insulation in the floor, walls and ceiling. Both the fresh water and waste water tanks are internal to minimise the risk of freezing. Some of our motorhomes have a ‘garage’ storage area inside – perfect for drying off damp clothes at the end of the day.

Sorry, but we have a strict no-smoking policy in our motorhomes.  That includes vaping.

In the unlikely event that you experience a breakdown, our motorhomes have the benefit of breakdown cover.

365camperhire will provide you with a list of emergency telephone numbers so that you are assured that everything possible is done to help you in an emergency.

Delivery may be available at an additional cost.  For information, please contact the office on 01252 227 430

We supply the motorhome/campervan with a full tank of fuel and we ask that you return if full. If you bring back the vehicle without a full tank you will be charged for the fuel required to fill it, at cost price.

Bedding is included in the price – Please bring your own towels. (available as an option)

We provide all your essential kitchen equipment such as crockery, cutlery, pots and pans, kettle, knives, utensils etc. See our What’s Included page for the full inventory

We provide you with a fresh water hose so that you can refill your fresh water tank. Instructions for which will be included within your vehicle manual and a How-To videos on our website.

Only in the cab

Yes Wi-Fi is an optional extra, please ask for more details. What optional extras are there?

The water is safe for making tea & coffee and brushing your teeth, but we wouldn’t recommend using it as drinking water.

On average you will get between 25-35 mpg, obviously dependent upon how you drive the campervan. Heavy accelerating or braking will dramatically reduce this

We find the best way to stop rattling in a motorhome, be it from cutlery, the grill pan, or hob cover, is to cover/wrap with a tea towel or item of clothing.